Q&A

- FAQ -

Question list

【Hotel / Guest rooms】
【Q】Can I use Wi-Fi?
【A】You can use it in this facility.
Please enter your password to use it.
*The password is displayed in the guest room, front desk, etc.
*It…Continue reading
【Hotel / Guest rooms】
【Q】What is the check-in time?
【A】Check-in time is from 15:00 pm.
plan, it will be from pm 16:00.
【Hotel / Guest rooms】
【Q】Checkout time is?
【A】Check-out time is 10:00 am.
【Hotel / Guest rooms】
【Q】What is your room like?
【A】The room for 2 people will be a twin type.
Rooms for 3 to 4 people will be lofted.
Rooms for 5 to 8 people are large rooms with lofts.
Th…Continue reading
【Access / Parking】
【Q】I'm going by train, can you pick me up?
【A】For 2 hours from pm 15:00 to pm 17:00, you can call us from Izu-Kogen Station or Izu Plateau
Please contact the reception desk between am…Continue reading
【Meals / Restaurants / Bars】
【Q】What is the time for dinner and breakfast?
【A】Supper time is from 18:30 pm.
Breakfast time is 8:15 am.
Please understand that dinner may not be available if you arrive after 19:00 pm.
【Meals / Restaurants / Bars】
【Q】What is the content of the dinner?
【A】The contents of the dinner will be Western dishes such as soup, salad, fish dishes, meat dishes, rice and dessert.
【Meals / Restaurants / Bars】
【Q】What is breakfast?
【A】Breakfast includes coffee or tea, 100% orange, apple juice, milk, salad, egg dishes, ham or wiener, fruit, yogurt, and bread.
【Meals / Restaurants / Bars】
【Q】What is your child's cooking?
【A】Supper will be kids meal style.
Breakfast will be the same as an adult.(The amount will be less than adults)
【Meals / Restaurants / Bars】
【Q】Do you have any additional dishes for dinner?
【A】Additional dishes include a boat serving of local fish and an all-you-can-eat cake after dinner.
Local fish boats are available from 4,40…Continue reading
【Meals / Restaurants / Bars】
【Q】By when should I order additional dishes?
【A】Local fish boats are served up to 5 days before your stay.
All-you-can-eat cake is until 16:00 pm, 3 days before your stay.
Please call u…Continue reading
【Meals / Restaurants / Bars】
【Q】What kind of drink can I order for dinner?
【A】Soft drinks include coffee (ice / hot), black tea (ice / hot), cafe ole (ice / hot), orange juice, apple juice, grape juice, grapefruit j…Continue reading
【Hotel facilities / Equipment】
【Q】What kind of play facilities are there on the premises?
【A】On-site facilities include table tennis (2 machines), air hockey (1 machine), and online karaoke.
Air hockey costs 100 yen each time.
【Hotel / Guest rooms】
【Q】Do you have games in your room?
【A】We have a nostalgic Super Nintendo Entertainment System and SP2.
Super Nintendo Entertainment System software, PS2 main unit and software…Continue reading
【Bathing / Baths】
【Q】Tell me about the bath
【A】We have two baths with natural hot springs, an indoor bath and an open-air bath.
It is not separated by gender, so you can take a bath wi…Continue reading