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- FAQ -

Question list

  • 【Q】Can I use Wi-Fi?

    【A】You can use it in this facility.
    Please enter your password to use it.
    *The password is displayed in the guest room, front desk, etc.
    *ItContinue reading
  • 【Q】What is the check-in time?

    【A】Check-in time is from 15:00 pm.
    plan, it will be from pm 16:00.
  • 【Q】Checkout time is?

    【A】Check-out time is 10:00 am.
  • 【Q】What is your room like?

    【A】The room for 2 people will be a twin type.
    Rooms for 3 to 4 people will be lofted.
    Rooms for 5 to 8 people are large rooms with lofts.
    ThContinue reading
  • 【Q】I'm going by train, can you pick me up?

    【A】For 2 hours from pm 15:00 to pm 17:00, you can call us from Izu-Kogen Station or Izu Plateau
    Please contact the reception desk between amContinue reading
  • 【Q】What is the time for dinner and breakfast?

    【A】Supper time is from 18:30 pm.
    Breakfast time is 8:15 am.
    Please understand that dinner may not be available if you arrive after 19:00 pm.
  • 【Q】What is the content of the dinner?

    【A】The contents of the dinner will be Western dishes such as soup, salad, fish dishes, meat dishes, rice and dessert.
  • 【Q】What is breakfast?

    【A】Breakfast includes coffee or tea, 100% orange, apple juice, milk, salad, egg dishes, ham or wiener, fruit, yogurt, and bread.
  • 【Q】What is your child's cooking?

    【A】Supper will be kids meal style.
    Breakfast will be the same as an adult.(The amount will be less than adults)
  • 【Q】Do you have any additional dishes for dinner?

    【A】Additional dishes include a boat serving of local fish and an all-you-can-eat cake after dinner.
    Local fish boats are available from 4,40Continue reading
  • 【Q】By when should I order additional dishes?

    【A】Local fish boats are served up to 5 days before your stay.
    All-you-can-eat cake is until 16:00 pm, 3 days before your stay.
    Please call uContinue reading
  • 【Q】What kind of drink can I order for dinner?

    【A】Soft drinks include coffee (ice / hot), black tea (ice / hot), cafe ole (ice / hot), orange juice, apple juice, grape juice, grapefruit jContinue reading
  • 【Q】What kind of play facilities are there on the premises?

    【A】On-site facilities include table tennis (2 machines), air hockey (1 machine), and online karaoke.
    Air hockey costs 100 yen each time.

  • 【Q】Do you have games in your room?

    【A】We have a nostalgic Super Nintendo Entertainment System and SP2.
    Super Nintendo Entertainment System software, PS2 main unit and softwareContinue reading
  • 【Q】Tell me about the bath

    【A】We have two baths with natural hot springs, an indoor bath and an open-air bath.
    It is not separated by gender, so you can take a bath wiContinue reading

Reservation / Inquiry

If you have any questions, please contact us.